Where is my order?

Where is my order?

Once your order has been packaged and picked up from our warehouse you will receive a dispatch email with your tracking code to help you monitor the status of your order.
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    • How can I change my order?

      We aim to process and pack your order as soon as possible to get it to you. There is a very limited amount of time after an order has been placed when we may be able to cancel your order but this is not guaranteed. If your order has been picked and ...
    • How can I cancel my order?

      We aim to process and pack your order as soon as possible to get it to you. After an order has been placed, there is a very limited amount of time when we may be able to cancel your order, but this is not guaranteed. If your order has been picked and ...
    • My points are not transferred

      We apologize if there has been an issue with your points transfer. This can be caused due to a technical problem. To assist you further, please contact us at contact.eu@theuntamed.com with the number of the order placed by your team member.
    • Do I have to sell a certain amount every month?

      In order to advance to leadership and maintain commissions and bonuses as a Market Partner at THE UNTAMED, achieving certain sales and enrollments of new customers, members and partners is required, however, there is no minimum earnings to maintain ...
    • Wrong item

      We apologize if there has been an error with your order and you have received an incorrect item. Please report any instances of wrong items to our customer service team at contact.eu@theuntamed.com within 24 hours of receiving the package with the ...