How can I cancel my order?
We aim to process and pack your order as soon as possible to get it to you.
After an order has been placed, there is a very limited amount of time when we may be able to cancel your order, but this is not guaranteed.
If your order has been picked and packaged in our warehouse, or if you have received your dispatch email then unfortunately we will not be able to cancel the order at that stage.
If you wish to change an order, contact us at contact.eu@theuntamed.com with the subject 'Cancel my order' as the reason and we will do our best to assist you.
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How can I change my order?
We aim to process and pack your order as soon as possible to get it to you. There is a very limited amount of time after an order has been placed when we may be able to cancel your order but this is not guaranteed. If your order has been picked and ...
Where is my order?
Once your order has been packaged and picked up from our warehouse you will receive a dispatch email with your tracking code to help you monitor the status of your order.
Automatic renewal of membership
It is important to note that Memberships may have a minimum term and will automatically renew for additional terms of the same length unless you cancel your Membership. If you wish to cancel your Membership, you can do so by sending us a written ...
Cancellation of newly purchased membership
You may cancel a newly-purchased Membership at any time within 14 days beginning on the day after you purchased the Membership without having to give a reason and without penalty by sending us a written notification of termination to our email ...
Cancellation of membership
You can cancel a membership at any time by emailing contact.eu@theuntamed.com, and the cancellation will take effect at the end of your current membership term. You do not need to provide a reason for the cancellation. Additionally, if your annual ...