Community & Membership
Rejoining following cancellation
If a member cancels their membership and wishes to purchase a new membership in the future, The Untamed reserves the right to offer or decline a new membership at their sole discretion. It is also possible that the membership type that was previously ...
Cancellation of membership
You can cancel a membership at any time by emailing contact.eu@theuntamed.com, and the cancellation will take effect at the end of your current membership term. You do not need to provide a reason for the cancellation. Additionally, if your annual ...
Cancellation of newly purchased membership
You may cancel a newly-purchased Membership at any time within 14 days beginning on the day after you purchased the Membership without having to give a reason and without penalty by sending us a written notification of termination to our email ...
Automatic renewal of membership
It is important to note that Memberships may have a minimum term and will automatically renew for additional terms of the same length unless you cancel your Membership. If you wish to cancel your Membership, you can do so by sending us a written ...
What does it mean to be THE UNTAMED Brand Partner?
Someone who seeks to build a business through selling THE UNTAMED products and/or building a team; someone with a passion for clean, sustainable beauty and the desire to join a community that empowers women. For more information, please visit ...
How can I change my contact details?
Please click here edit-account to update your personal information.
How can I get my referral link?
Please go to login with your email and password at https://theuntamed.com/. Click on the dashboard and you will see your referral link to share with your friends.
How can I change my sponsor?
A sponsor can be changed during the enrollment month of the recruit upon request from the sponsor made directly to contact.eu@theuntamed.com. A recruit cannot request a change of sponsor.
How can I change my email?
Please email us at contact.eu@theuntamed.com with both your old and new email and we will make the update.
I have forgotten my password
Please go to login at https://theuntamed.com/, select your country of residence, click on forgot your password, then put your email address and a password reset option will be sent to your registered email address.
Do I have to Pay Taxes on the Commissions payout?
Taxes and/or Social contributions deductions vary depending on your home country's local Tax/Social regulations. THE UNTAMED is due to make deductions at source and file income declarations in some countries (Eg: ES, FR, etc..). While members are ...
My points are not transferred
We apologize if there has been an issue with your points transfer. This can be caused due to a technical problem. To assist you further, please contact us at contact.eu@theuntamed.com with the number of the order placed by your team member.
How can I access the back-office?
Please go to https://backoffice.theuntamed.com/ and log in with your username and password to see your downline, points, commissions, e-wallet, etc.
How can I find my E-wallet/Points/Commission?
Please go to https://backoffice.theuntamed.com/ and log in with your username and password to see your downline, points, commissions, e-wallet, etc.
Can I sign up as a Brand Partner if I live outside the EU?
You can sign up in any of the 27 THE UNTAMED markets, please find the list of markets at the footer of our homepage.
What happens if I decide being a Brand Partner is not right for me?
We are here to support you, and we understand that situations and personal interests change over time. If you begin to feel that being a Brand Partner is not right for you after enrollment, please do not hesitate to share your concerns with your ...
If I tell friends about the business opportunity, will I earn commission?
Yes. If you are THE UNTAMED Brand Partner you receive a commission on all sales from your customer base. You introduce a friend by using your referral link.
Can I sign up for THE UNTAMED even if I am affiliated with another direct sales company?
Yes. THE UNTAMED community is for everyone. For more information, please visit https://theuntamed.com/membership/.
Do I have to purchase or keep an inventory of products?
No, there are no minimum purchases or inventory requirements. For your convenience, all sales to customers, members, and Market Partners are placed directly with THE UNTAMED and sent directly to the customer from our warehouse. For more information, ...
Do I have to sell a certain amount every month?
In order to advance to leadership and maintain commissions and bonuses as a Market Partner at THE UNTAMED, achieving certain sales and enrollments of new customers, members and partners is required, however, there is no minimum earnings to maintain ...
Is there any training available to Brand Members of THE UNTAMED?
After joining THE UNTAMED as Brand Member, you will have access to training material regarding all of THE UNTAMED products as well as mentoring and coaching from THE UNTAMED. We will ensure that you have all the necessary tools and knowledge to ...
Why do I have to buy a kit to be able to sell?
We believe that it is difficult to market products – without products! In order for you to be able to sell the products to your network, we think it is important that you physically have the products so you can show, feel, and smell them. Then, you ...
How do I sign up to become a BRAND MEMBER of THE UNTAMED?
Anyone interested in becoming a BRAND MEMBER of THE UNTAMED can start their journey by purchasing a Starter Kit. For more information, please visit https://theuntamed.com/.