How can I find my E-wallet/Points/Commission?

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• My points are not transferred

  We apologize if there has been an issue with your points transfer. This can be caused due to a technical problem. To assist you further, please contact us at contact.eu@theuntamed.com with the number of the order placed by your team member.

• How can I access the back-office?

  Please go to https://backoffice.theuntamed.com/ and log in with your username and password to see your downline, points, commissions, e-wallet, etc.

• If I tell friends about the business opportunity, will I earn commission?

  Yes. If you are THE UNTAMED Brand Partner you receive a commission on all sales from your customer base. You introduce a friend by using your referral link.

• Can I sign up as a Brand Partner if I live outside the EU?

  You can sign up in any of the 27 THE UNTAMED markets, please find the list of markets at the footer of our homepage.

• Cancellation of newly purchased membership

  You may cancel a newly-purchased Membership at any time within 14 days beginning on the day after you purchased the Membership without having to give a reason and without penalty by sending us a written notification of termination to our email ...